Process and Case Management in software: from support As Is to Business Development | CEE-SECR 2016 Process and Case Management in software: from support As Is to Business Development – CEE-SECR 2016
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2008 | 2007 | 2006 | 2005

Presentations

Process and Case Management in software: from support As Is to Business Development

Contemporary personalization of services cannot be provided by the conventional business-processes that are well known and supported in IT sphere, and it becomes a problem for business. Traditionally personalized fields, such as medicine or law, use Case Management for the business organization, but the approach makes high demands to the staff. My report considers the original conjunction of Process Management and Case Management approaches which makes possible solving of this problem. We consider the basic principles, examples and ways of their implementation at scale of IT to turn IT systems into a tool, not only covering current problems, but providing support for business development. The report develops the theme of presentation at IT Global Meetup (http://mtsepkov.org/Process_and_Case-ITGM8).

Maxim Tsepkov

Maxim Tsepkov

Co-founder and the chief software architect, CUSTIS

Comment

Your email address will not be published. Required fields are marked *

*

Gold

Deutsche Bank Technology CentreJetBrainsSAPFirst Line Software

Silver

Dell Technologies

Embedded

Auriga

Sponsors

T-SystemsKaspersky Lab

Main partners

RUSSOFTAP KITSECON

In cooperation

Association for Computing MachineryACM Special Interest Group on Software Engineering

Technical partners

Hosting-CenterVirtuozzoSoftInvent7pap StudioPrint SalonGroup MPrezent.ru

With support of

RAEC

Organizers

Software Russiai-Help

The conference is over
See you at CEE-SECR 2017!

Special prices for the hotels and visa support are offered to the conference guests.