In my work I often face team resistance to new frameworks and process. We can’t see whether the new process or framework will work or not, just because people don’t want to change anything. Especially if “there is no critical problems on the project” In the talk I will describe coaching and facilitation techniques that help me to persuade the team to try new practices and approaches. These techniques can also help to decrease pain that changes can bring into people’s life.

Svetlana Mukhina

Agile coach, Luxoft

13+ years of experience in IT, mainly as a project and program manager. Currently I work at Luxoft Agile Practice. I’m engaged in project auditing and process transformations, personal career coaching for managers, mentoring and coaching of delivery teams. It’s a great pleasure for me to see how a process is transformed into a result, how understanding of a concept/model becomes clear to a person or a team that I work with, and how we achieve what we planned, celebrate our success, and then a daily routine becomes inspiration.