Based on Mail.Ru Usability Lab experience I’ll talk about using eye tracking in UX research. I’m going to tell about different types of eye trackers and their use, the benefits and limitations of using eye tracker in UX research and describe some specific successful cases of our lab.
Device interaction issue is one of the most significant ones a developer has to deal with in distributed systems design work. The rapid development of embedded systems urges IT-industry to come up with new solutions to provide this device interaction by operating system services. Thus, these services could aid greatly in saving time, effort, and resources spent on application development. In this report, we would like to tell about a new Russian solution – real-time operating system that…
Quality from the customer’s point of view – a set of product’s characteristics that ensure a positive customer experience throughout the life cycle: from the purchase, deployment and daily operation of the product, through effective support, willingness to renew the license and readiness to recommend product to colleagues. Various aspects of the perception of quality compose a single picture – if one aspect suffers, the overall customer satisfaction falls. I’ll tell you…
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